Responsible Gaming

Tools to Stay in Control

You can set these limits from your account settings, or ask our support team to help you set them up. They take effect straight away and a request to loosen a limit only applies after a cooling-off period, so a decision you make in a calm moment sticks.

• Deposit limits — cap how much you can deposit per day, week or month. You choose the amount, and it holds until you change it.
• Time limits and reality checks — set a reminder that pops up after a chosen period so you always know how long you have been playing.
• Cooling-off break — pause your account for a set period, from a day to several weeks. During a break you cannot deposit or bet.
• Self-exclusion — shut your account for six months or longer when you need a firm stop. We block re-registration for the exclusion period.

Warning Signs

Gambling can stop being fun without you noticing. It may be becoming a problem if you recognise any of these patterns in yourself or someone close to you.

• Betting more than you can comfortably afford, or chasing losses to win money back.
• Borrowing money, selling things, or falling behind on bills to keep playing.
• Spending more time or money on betting than you planned, and struggling to stop.
• Feeling anxious, irritable or low when you are not playing, or hiding your betting from family.
• Letting work, studies or relationships slide because of time spent gambling.

If several of these sound familiar, it is worth taking a break and talking to someone. Using a deposit limit or self-exclusion is a sign of strength, not weakness.

Tips for Safer Play

• Set a budget before you start and treat it as the cost of entertainment, like a movie ticket.
• Only bet money you can afford to lose. Never use money meant for rent, food or bills.
• Do not chase losses. The odds do not change because you are behind.
• Take regular breaks, and do not play when you are stressed, upset or have been drinking.
• Keep betting as one hobby among many, not the main thing you do with your time.

Protecting Minors

365Races is strictly for adults aged 18 and over. Our KYC age check is built to stop minors at the sign-up stage. If you share a device with someone under 18, please use parental control software and keep your login details private. If you believe a minor is using an account, contact us straight away so we can act.

Where to Get Help

You do not have to manage this alone. Free, confidential support is available, and reaching out early makes a real difference.

• BeGambleAware — free information, tools and advice on staying in control.
• Gamblers Anonymous — a fellowship of people supporting each other to stop gambling.
• 365Races support — our team can set up limits or self-exclusion for you, in Hindi or English. Reach us through the contact page.